How to Deal with Difficult People – Its Your Heart Attack

How to Deal with Difficult People – It’s Your Heart Attack


Everyone can learn how to deal with difficult people and it is necessary to do so. We all know them. We all deal with them. However, is their bad behavior worth your heart attack? If the answer is no, you will love this keynote on dealing with difficult people. This crowd-pleasing performance explores the who, what, when, where, and why of difficult people and the strategies we need to survive them.




With over 4 million views, my TEDx talk on the subject has offered leaders and organizations a new approach to conflict resolution in their organizations globally. Given the constant challenges of facing off with difficult people and behaviors in work and life, it’s no surprise that this has become one of the most requested keynotes and workshops. I am always overjoyed when the audience feedback comes in that this talk completely transformed the way they look at conflict. Using some humor and pointing out the absurdity of human behavior helps to break the ice and this talk is sure to delight and engage your audience.


Participants will explore the root causes of conflicts, behavioral archetypes, and out-of-the-box strategies and tactics that they will be able to implement immediately to help manage the difficult people in their lives. Make no mistake, there are a lot of difficult people in this world. Connect with me and give your audience a truly transformational talk on how to deal with difficult people. Your audience will thank you.